Web Clipper extension has stopped working

Bugs Bugs: closed
#1

I noticed last night that the Web Clipper had stopped working for me. It was late so I didn’t post about it then. It happened again tonight—I get to a page where it normally had worked well, like this 1850 census page from FamilySearch, I click on the extension’s toolbar button, and nothing happens. The pop-up window isn’t hiding behind other windows I have open, I checked. I tried re-installing the extension, and I tried disabling Adblock Plus, no difference.

MacOS High Sierra v. 10.13.4
Chrome Version 66.0.3359.139 (Official Build) (64-bit)
Rootsfinder Web Clipper v. 0.2.0

Let me know what other info you need.

#2

We noticed this too today. It looks like FamilySearch has changed their HTML format, which means we need to update the clipper. Hopefully it’s an easy fix that I can put in place tomorrow.

In the meantime, if you view the record in the context of the collection; for example, navigate here:
https://www.familysearch.org/search/record/results?count=20&query=%2Bgivenname%3Asamuel~%20%2Bsurname%3Askinner~%20%2Bbirth_place%3Apennsylvania~%20%2Bbirth_year%3A1777-1780~%20%2Bresidence_place%3Aohio~&collection_id=1401638
and click on Samuel’s name, the clipper still works. But I’ll try to get the clipper working again on the full-page records tomorrow.

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#3

Hello, the FamilySearch/WebClipper issue has been resolved. The WebClipper works with FamilySearch. Thanks for your comments and patience.

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