Hello. If you use the RC web clipper on a 1940 census wouldn’t it add it to the profile somewhere, i.e. like a “residence” event? I would like to see a video on how to use the web clipper. Thanks! Jennifer Lieder
Hi Jennifer - Yes, for the sites we’re able to automatically process we add a primary event. For the 1940 census a residence/census event is automatically created, and then we also add other information such as age and place of birth. These will show on a person’s timeline in their chronological order with the census attached as a source. Here’s what we have so far in terms of a video for the clipper. Please let me know if it’s helpful or if you need more information: http://support.rootsfinder.com/article/13-adding-and-using-rootsclipper.
Thanks!
On several occasions I have used the web clipper but now when I hit the “save” button, nothing is happening. A couple of times when I was repeatedly clicking the save button it says something about not being able to process this action. When this happens I know that it finally saved. I hope this makes sense.
Thanks.
Yes, it’s actually saving the record successfully to your tree, but the window is not closing after the save like it used to. 
We’re looking into this. Until we fix the issue you can close the browser window yourself a few seconds after you click “Save”.
Thank-you for reporting this.