Opening a GEDCOM export

1

I have been able to export a GEDCOM as per instructions. My problem is that I recieve an email saying that it is ready and to click on the button below. The button is not working. I copy the attached URL and copy it to my WEB Browser as per the instructions but I cannot see that anything happens. I use Chrome as my WEB Browser. I am some what of a novice at using computers. What am I not doing to open my GEDCOM once I exported it.

I do get a window that says open or save but nothing seems to work in that box either. Any assistance will be greatly appreciated.

Chuck

2

When you click on the button, the GEDCOM is saved to your “Downloads” directory. (You should see a somewhat-small popup in the lower-left corner of your browser.)

The next step is to open your desktop genealogy program (PAF, RootsMagic, Legacy, or whatever you use), import a GEDCOM (usually “Import GEDCOM” in the “File” menu), and select the GEDCOM that you just downloaded to the “Downloads” directory.

Please let us know if you have any questions.

1 Like
3

Thank you for your assistance!

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