Hints were down from April 12 to yesterday. FMP is still looking into the problem on their end, but I’ve implemented a work-around. Here’s what you can do to restore hints to people added or updated during that time.
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Go to “Hint Settings”, uncheck all of the boxes under “Where do you want hints from?”, and click “Save”.
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Now check all of the boxes under “Where do you want hints from?” that you want to get hints from and click “Save” again.
Hints should (finally) start showing up again in about an hour.